Updated 2 October 2026. Cogniloops is operated by Cogniloops Ltd., Chile. The contact person for the service and privacy requests is Vicente Vial, at contact@cogniloops.com.
Your workspace stays in your browser
Notes, tasks, bookmarks, soundtrack links, preferences and focus history are saved on your device. Cogniloops does not upload this workspace to a cloud account. Cloud workspace backup and sync are not connected yet. Workspace export creates a file on your device; unfinished Quick-note drafts are excluded.
You decide how long to keep local content. Delete items, reset the workspace or clear site data to remove it. Saved backups remain wherever you put them. Browser storage can be cleared or fail, so keep a backup of information you need. Clearing data also resets your saved preferences.
Brain Gym practice
Brain Gym settings and completed-session records are stored separately in this browser. Export progress downloads those records. Import progress reads a selected backup on your device and previews a merge; existing completions stay and backup settings are optional. Clear history removes Brain Gym completions while preserving its settings and your Work & Study workspace. The optional Read instructions aloud control uses your browser's speech service for the displayed instruction text. No microphone or camera is used.
Language practice
Learn & Practice saves personal decks, review ratings, timestamps, learning schedules and an anonymous local profile identifier separately in your browser. Recognition and recall have separate schedules. Practice data is not uploaded when you sign in. Earlier practice counts are preserved during migration. Clearing site data removes saved progress. If storage is unavailable, new progress lasts only for the current page visit. Download progress saves personal decks, review history and schedules to your device; Download deck saves card content. Import reads and previews files locally before merging. Typed practice responses and unsaved deck-editor drafts are not included in saved review history. Listen uses your browser's speech service for the selected word or phrase; voice availability and processing depend on your browser. No microphone is used.
Optional account testing
Account testing is not enabled on this installation. When enabled, signing up or signing in sends your supplied name, email and authentication details through Cogniloops to Neon's managed authentication service. It creates account/session records and uses authentication cookies. Anonymous guests do not create a Neon identity. Your workspace content remains separate and is not transferred by signing in.
Account records remain in the configured Neon project until removed through account management. Signing out ends the session; it does not delete the account. Contact the operator below for account-data requests while self-service deletion is not available. Verification or recovery requests use the configured email service when email delivery is enabled. The current local validation project is in AWS US East (Ohio); it has no uploaded workspace content or media.
YouTube and other external services
Loading a soundtrack sends a request to Google/YouTube, including the video or playlist identifier and network information such as your IP address. The official player may use cookies, show ads or apply account, age and regional restrictions. Google handles those requests under its Privacy Policy. Avoid loading a soundtrack if you do not want these requests.
Opening external links or displaying bookmark icons may contact the linked website or icon provider. Cogniloops does not download or host YouTube audio. Sharing a preset link shares a preset code; it does not share your personal workspace.
Hosting and usage measurement
On a Vercel-hosted Cogniloops deployment, Vercel receives network and browser information to deliver pages, keep the service secure and diagnose failures. Hosting providers may process requests outside Chile. Their retention and security practices are described in the Vercel Privacy Policy.
Product analytics are not enabled in this deployment. When configured, the app’s event payloads describe actions, broad timing/device categories, preset codes and campaign labels. They exclude note/task text and pasted soundtrack URLs. They do not upload your workspace or use it for advertising.
Support correspondence and retention
Email links open your own email app. If you contact us, we receive the address, message and attachments you choose to send, and use them to answer and follow up on your request. Our email delivery and mailbox providers process messages for those purposes. Do not include private notes, credentials or a full workspace backup unless it is necessary and you choose to share it.
We keep support correspondence while a request and necessary follow-up remain active, then delete it unless continued retention is needed for a legal obligation or an unresolved dispute. You can request earlier deletion. We request express permission where required and use personal data only for the stated purposes or where applicable law authorizes or requires processing.
Your choices and rights
Contact contact@cogniloops.com to request information about personal data we hold, its origin, recipients and purpose, or to request correction, deletion or blocking where applicable. You can also withdraw permission for processing based on consent. We may request the minimum information needed to verify that a request concerns your data; we cannot retrieve browser-local notes we never received.
These procedures do not limit rights or remedies available under applicable law. Chile’s Law 19.628 is a current reference for data protection. We will review this notice for the changes taking effect on 1 December 2026 under Law 21.719.
Changes and contact
We will update this notice when the service’s data handling changes. Cloud accounts, new analytics uses or materially different processing will be explained before they are introduced. Privacy questions can be sent to Vicente Vial at the address above.